Friday, January 1, 2010

Xbox Repair Services: 5 Things to Keep in Mind

By Eric Frey

If your Xbox 360 has been experiencing problems lately, chances are you are doing everything in your power to try and get it back in working condition. After all, Master Chief can't destroy Halo without his trusty controller wielding friend. To help you get your Xbox back into action, you'll want to find a safe and reliable Xbox 360 repair service. Here are five tips to keep in mind.

1. Credibility: The first thing to consider when searching for a legitimate Xbox 360 repair service is credibility. You should feel assured that whatever service you choose is going to bring your system back to you in prime condition. One option is to look online to see what locations you have nearby in your area. Or, you can ask around and see what credible shops people may advise going to. A recommended course of action is to scour different gaming forums or chat rooms to see what other Xbox 360 users recommend. More than likely you are not the only one encountering your problem, and there are many who would be more than willing to help out.

2. Service longevity: Try to find a business that has been around the area for a while. Relying on newer businesses can be a risky situation, as you do not know whether they are safe for your console, or that they even knowledgeable enough to be repairing systems-especially yours. The longevity of the business is directly proportional to their credibility as a repair service. A business must be doing something right to have stayed afloat this long.

3. Affordability: One of the major reasons for people avoiding sending their precious consoles to Microsoft in a neat little box is the simple factor of cost. If you were to send your Xbox into Microsoft, you can easily expect to pay around $150 even for the most straight-forward of problems. If you don't have a warranty, prepare for battle stations. Take the time to look around and see what alternative companies and services offer in regards to price.

4. Efficiency: It simply doesn't make sense to bring your Xbox 360 into a repair shop and wait a lifetime just to get it back into working condition. In the time that they take to repair it, you may as well have tried to repair it yourself. Finding a company that will return your system promptly is vital. There's only so long before that urge to play Bioshock becomes destructive to your health. Don't be afraid to ask different services how long it will take to fix your system.

5. Customer relations: A helpful customer service can make a frustrating situation much more manageable. Dealing with an impersonal company that is continents away is not the way to go. You want to deal with a company that will take care of you, be reachable at most hours of the day, as well as give you tangible help with your questions. Legitimate services will be more than willing to cater to all of your questions and needs. - 22787

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