Tuesday, May 19, 2009

Is Your Xbox 360 Problems Giving You A Headache? Don't Feel Alone.

By Jozel Max

Are you having Xbox 360 problems? You are not alone. Most consumers have at least one issue with their console because of bad design and a high failure rating.

The problems range from disks being scratched, to "bricking", or possibly even the "Red Ring of Death". Some problems like games freezing can be annoying, but most people often accept them.

Though most come to accept it, having your favorite game freeze up on you in the middle of an important quest or right when you finally make it to that monster that you been working so hard to get to, it can be very frustrating. It's even worse when you take out the disk to realize that it has been scratched to the point of no longer being playable. This is actually a fairly common issue. It is caused from either the disk not being secure in the drive or the pads at the reader missing. This happens more often when the console is positioned on its side, rather then laid flat.

You have probably heard of the term "Useless as a Brick". This is from the fact that most electronics are in a brick like shape. Xbox 360's are known for "bricking" when some dashboard updates are applied. The update causes a hardware failure, rendering the console "bricked". When this happens, the only option is contacting Microsoft. You can either get a replacement or repair, but if the console is out of warranty, it could cost you $99 or more.

The most common problem with Xbox 360's is the "Red Ring of Death". The name for this issue comes from the three red lights that are on around the power light on the face of the console, forming a red ring. This is caused from either a general hardware failure or a core digital failure. Either of these problems is not good. Both require your console to be sent in to Microsoft for repair or replacement. The average turn around to receive one back is eight weeks. Due to the commonality of this issue, Microsoft extended the 1-year warranty that these consoles came with to 3 years from date of purchase.

On November 1, 2006 a patch was released. This patch, when applied, caused "bricking" in many systems. This led to a lawsuit being filed later that same month. This wasn't the first of lawsuits that had been filed against Microsoft concerning the Xbox 360's problems. Soon after the Xbox 360 first hit the markets the year before, a lawsuit had been filed.

Though it has been over 3 years since the Xbox 360 first came out, the many issues still around continues to bring about more lawsuits. In October of 2008, a class action lawsuit was filed against Microsoft. The lawsuit was brought about by Californian consumers, which claimed that Microsoft knew about the faulty consoles but continued to manufacture them anyway. Microsoft also refuses to give the actual console failure rates.

Xbox 360's too often have problems. In an industry where only 3-5% is an acceptable failure rating, a rating of over 50% is outrageous! What happened to the game consoles that lasted for years and years without any problems what so ever? - 22787

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